If you continue the conversation with a respondent after their initial response to your videoask, it can often turn into a flowing, asynchronous chat of back-and-forth replies.
When you reply to a respondent after theyāve submitted their initial response to a videoask, they can reply back to you with a video, audio, or text message. By default, theyāll have a 5-minute limit to record a video or audio message. However, if you want to reduce the time limit to encourage more succinct replies from your respondents, just follow the steps below or watch this tutorial. ā¤µļø
Looking to change the time limit on initial responses to a videoask step? Check out this article on how to control the length of video or audio answers.
Note: If a respondent uploads a video from outside of VideoAsk when submitting a reply, the maximum file size they can upload is 500MB. The time limit of the video would be restricted to what is set under Settings.
Set the time limit for respondent replies
In your VideoAsk account, select the videoask you want to edit.
Click Build.
Click the Settings icon.
Enter the desired number of seconds for the Time limit for video/audio replies.
Note: The maximum time limit is 300 seconds (5 minutes). This is also the default time limit setting. You can edit this to any whole number between 1-300 seconds.
Click Done.Ā
Thatās it! š Now when a respondent replies back to you, theyāll see a timer counting down from the number of seconds youāve set up.